Reference

Terms and Conditions at 8nsta

These terms govern how your account on 8nsta works — from opening it to placing wagers, making deposits via UPI or Paytm, and requesting withdrawals.

Account EligibilityUPI & Paytm DepositsWithdrawal PolicyAccount SecurityJurisdiction Conditions

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What These Terms Cover and Where

8nsta Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on 8nsta, you confirm that you have read and accepted these terms in full. These terms apply to all activity on your account — including deposits through UPI, Paytm, and PhonePe, withdrawals, game participation, and any promotional activity. We may update these

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terms from time to time; when we do, we will notify you through your registered contact and the updated version will be published on this page. Continued use of your account after a change means you accept the revised terms. These terms are governed by the
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law applicable to the jurisdiction in which your account is registered. If any part of these terms conflicts with local law where you are located, the applicable local law takes precedence. Access to our platform is available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how these terms apply to your account, or if you need to flag a concern about a transaction made via UPI, Paytm, or PhonePe, our support…

Live Chat Start a live chat directly from your account dashboard. Our team responds within minutes and can walk you through any clause in these terms or help resolve an account dispute in real time.

Email Support Write to our support address for detailed queries about your account terms, withdrawal conditions, or any formal notice you need to submit. We aim to respond within 24 hours on all working days.

Help Centre Our help centre hosts the full text of these terms alongside articles on deposit verification, withdrawal timelines, and account security steps — so you can find answers without waiting for a reply.

HOW WE MANAGE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms set out how 8nsta handles your account data, secures your credentials, and responds to requests about your personal details.

Data Handling

We collect only the data needed to operate your account — name, contact details, and payment method identifiers for UPI or Paytm. We do not share your data with third parties outside of the payment processing and fraud-prevention partners named in our privacy policy.

Cookie Policy

Our platform uses session cookies to keep you logged in and performance cookies to measure page load times. You can adjust cookie preferences from the settings menu on any page. Withdrawing cookie consent will not affect your account balance or transaction history.

Account Security

Your account is protected by password authentication and optional two-step verification sent to your registered mobile number. We recommend enabling two-step verification, especially if you make frequent deposits via PhonePe or UPI, to prevent unauthorised access.

Data Retention

We keep your account records for as long as your account remains open and for a minimum period after closure, as required by applicable law. Transaction logs — including deposit and withdrawal records — are retained for audit and dispute resolution purposes.

Your Rights

You may request a copy of your personal data, ask us to correct inaccurate details, or request account closure at any time. Submit these requests through live chat or email and we will respond within the timeframe required by local law in your jurisdiction.

Requesting Changes

To update your registered name, contact number, or linked payment method — including swapping from Paytm to Google Pay — raise a request via live chat with your account verification details ready. Changes typically process within one business day.

Common Questions About These Terms

The questions below address what we hear most often from account holders about how these terms apply in practice — covering everything from what happens when terms change to how to close your account and what data we hold on you.

We will notify you via your registered email or mobile number before changes take effect. The updated terms will be published on this page. If you continue using your account after the notice period, we take that as your acceptance of the revised terms.

Yes. Every deposit and withdrawal on your account — whether processed through UPI, Paytm, PhonePe, or Google Pay — falls under these terms. Payment-specific conditions, such as minimum deposit amounts and processing windows, are set out in the payments section of your account.

You can request account closure at any time by contacting our support team via live chat or email. Any remaining balance will be returned to your verified payment method after identity checks are completed, in line with our withdrawal policy under these terms.

Send a data access request through our email support channel with your account ID and a copy of your identity document. We will compile your data record and send it to your registered address within the period required by applicable local law.

Creating multiple accounts, sharing account credentials, using automated software to interact with games, and attempting to exploit technical errors are all prohibited. Accounts found in breach of these conditions may be suspended while we investigate, as set out in the enforcement section of these terms.

Access to certain game types and wagering categories depends on local law in your state. These terms reflect that — where local law restricts a feature, your account will not display it. We keep access conditions updated to stay aligned with applicable regulations across India.

Raise the matter through live chat first so we can check your account activity in real time. If the issue is not resolved there, escalate via email with your chat transcript attached. We will review the application of the relevant clause and respond within 48 hours.

Terms and Conditions at 8nsta

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Rights

Requesting Changes

Common Questions About These Terms

01 What happens if 8nsta updates these terms and conditions?

02 Do these terms apply to deposits made through UPI or Paytm?

03 Can I close my account if I no longer agree with the terms?

04 How do I request a copy of the personal data 8nsta holds on me?

05 What activity is restricted under these terms?

06 Are these terms different for account holders in different Indian states?

07 Who do I contact if I think a term has been applied incorrectly to my account?

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